BROOKBURN INTERNATIONAL LTD

Company Registration Number: 14153895
Registered Address: 35 Firs Avenue, London, England, N11 3NE

At BROOKBURN INTERNATIONAL LTD ("we, " "our, " "us, or "the Company"), safeguarding your privacy and securing your details matter greatly. This Privacy Policy details our gathering, utilization, sharing, and protection of your personal info when engaging our site travelsim.live, apps, or offerings (together, the "Platform") for buying or handling electronic SIM cards ("eSIMs") and linked services (together, the "Services"). Engaging our Platform or Services indicates approval of practices here. Disagreeing means avoiding our Platform or Services.

1. Scope of This Privacy Policy

This Privacy Policy covers all personal info gathered via our Platform, whether browsing, buying eSIMs, or reaching client help. It includes online data and relevant offline exchanges with Services. This policy aligns with relevant data safeguard rules, like UK GDPR and Data Protection Act 2018.

2. Information We Collect

We gather diverse info types to deliver and enhance Services. This covers:

2.1 Personal Information

• Contact Information: Name, email, phone, billing address from signup or buying.
• Payment Information: Card details, payment ways, or financial info handled via secure external providers.
• Account Information: Login name, password, credentials for Platform access.
• Communication Data: Details from contacts, like questions, comments, or help requests, including email or call exchanges.

2.2 Non-Personal Information

• Device Information: Gadget details like model, OS, browser, IP address, eSIM fit.
• Usage Data: How you engage Platform, like visited pages, duration, eSIM setup details.
• Cookies and Tracking Technologies: Info from cookies, beacons, or like tools to boost experience and assess Platform efficiency.

2.3 Information from Third Parties

We might get data from external carriers or providers for eSIM setup and connections, like usage stats or network efficiency data.

3. How We Collect Information

• Direct Input: During account signup, eSIM buying, or help contacts.
• Automated Technologies: Via cookies, logs, analytics tracking Platform interactions.
• Third Parties: From allies like payment handlers or carriers offering key services.

You can opt not to give some info, but this might restrict some Service features.

4. How We Use Your Information

• Service Delivery: Handle eSIM buys, enable eSIMs, offer connections via external carriers.
• Account Management: Set up, sustain, secure your Platform account.
• Customer Support: Answer questions, fix problems, give tech help.
• Payment Processing: Safely handle deals via external providers.
• Platform Improvement: Study usage trends, boost experience, enhance Platform functions.
• Marketing and Communications: Send news, deals, or bulletins on Services if consented. Opt out anytime.
• Legal Compliance: Meet rules, laws, or requests like tax reports or fraud prevention.

5. Legal Basis for Processing

• Contractual Necessity: To meet contract duties for eSIMs and Services.
• Consent: For marketing or non-key cookies with your clear approval.
• Legitimate Interests: For tasks like Platform enhancement, usage study, fraud stop.
• Legal Obligation: To follow laws like tax or data safeguard rules.

6. Sharing Your Information

• Third-Party Service Providers
• Business Partners
• Legal Authorities
• Business Transfers

7. Cookies and Tracking Technologies

• Essential Cookies
• Analytics Cookies
• Marketing Cookies

8. Data Security

• Encrypting sensitive info
• Secure controls limiting access
• Regular security checks

9. Data Retention

• Up to seven (7) years for legal purposes
• Usage data anonymized for analytics
• Marketing data until unsubscribe

10. Your Data Protection Rights

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Objection
• Withdraw Consent

To use rights, contact: support@travelsim.live

11. International Data Transfers

Transfers may occur outside the UK/EEA using proper safeguards.

12. Third-Party Links

We are not responsible for external sites.

13. Children’s Privacy

Services are not for under 18.

14. Changes to This Privacy Policy

We may update this policy; continued use indicates acceptance.

15. Contact Us

BROOKBURN INTERNATIONAL LTD
35 Firs Avenue, London, England, N11 3NE
Email: support@travelsim.live
Phone: See travelsim.live for help contacts.

16. Governing Law

Governed by England and Wales law. Disputes under exclusive England and Wales courts.

Using Platform or Services confirms reading, understanding, agreeing to this Privacy Policy fully.